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Privacy Policy

Last Updated: November 15, 2025

At Vorxmlix, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at vorxmlix.world and our educational services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your Privacy Rights

Under UK data protection law, you have rights including: the right to access your personal data, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object to processing. You also have the right to withdraw consent at any time and to lodge a complaint with the Information Commissioner's Office (ICO).

1. Data Controller

Vorxmlix is the data controller responsible for your personal data. Our contact details are:

Vorxmlix
8 Willow Close
Manchester, M3 4HA
United Kingdom
Email: info@vorxmlix.world
Phone: +44 161 728 4476

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Register for an account or enrol in a course
  • Make a purchase or process a payment
  • Contact us through our website, email, or phone
  • Subscribe to our newsletter or marketing communications
  • Participate in community forums or discussions
  • Submit assignments, projects, or feedback
  • Complete surveys or provide testimonials

This information may include:

Data Type Examples
Identity Data First name, last name, username, title
Contact Data Email address, telephone number, postal address
Financial Data Payment card details, billing address
Transaction Data Purchase history, course enrolments, payment records
Profile Data Learning preferences, interests, portfolio work
Marketing Data Communication preferences, newsletter subscription

2.2 Information Automatically Collected

When you access our website and services, we automatically collect certain information:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, device type
  • Usage Data: Information about how you use our website, courses, and services, including page views, time spent on pages, course progress, video watch time, and navigation patterns
  • Location Data: General geographic location derived from your IP address
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookies Policy for details)

2.3 Information from Third Parties

We may receive information about you from:

  • Payment processors and financial institutions
  • Analytics providers and advertising networks
  • Social media platforms if you choose to connect your accounts
  • Publicly available sources and databases

3. How We Use Your Information

We process your personal data for the following purposes, based on the legal grounds specified:

3.1 Service Delivery (Contract Performance)

  • Creating and managing your account
  • Processing course enrolments and payments
  • Delivering course content and educational materials
  • Tracking your learning progress and issuing certificates
  • Providing customer support and responding to inquiries
  • Communicating about your courses and account

3.2 Business Operations (Legitimate Interests)

  • Improving and optimising our website and services
  • Analysing usage patterns and learning outcomes
  • Detecting and preventing fraud or security threats
  • Managing and protecting our business operations
  • Conducting research and development for new courses
  • Administering and troubleshooting our platform

3.3 Marketing and Communications (Consent/Legitimate Interests)

  • Sending promotional emails about new courses, features, or special offers
  • Providing personalised course recommendations
  • Conducting customer satisfaction surveys
  • Sharing success stories and testimonials (with permission)
  • Remarketing to website visitors through advertising networks

3.4 Legal Compliance (Legal Obligation)

  • Complying with legal obligations and regulatory requirements
  • Responding to lawful requests from authorities
  • Enforcing our terms and conditions
  • Maintaining records for tax and accounting purposes

4. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so:

  • Contract: Processing is necessary to fulfil our contract with you (e.g., delivering courses you purchased)
  • Consent: You have given clear consent for us to process your data for a specific purpose (e.g., marketing emails)
  • Legitimate Interests: Processing is necessary for our legitimate business interests, which do not override your rights (e.g., improving our services)
  • Legal Obligation: Processing is necessary to comply with the law (e.g., tax reporting)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

5.1 Service Providers

We share data with trusted third-party service providers who assist us in operating our business:

  • Payment Processors: To process transactions securely (e.g., Stripe, PayPal)
  • Cloud Hosting: To store and deliver course content
  • Email Services: To send communications and newsletters
  • Analytics Providers: To understand how our services are used (e.g., Google Analytics)
  • Customer Support: To provide technical assistance

These service providers are contractually bound to protect your data and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Respond to lawful requests from public authorities

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as featuring your work in promotional materials.

6. International Data Transfers

Your data is primarily stored and processed within the United Kingdom. However, some of our service providers may process data outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the UK authorities
  • Adequacy decisions recognising equivalent data protection standards
  • Binding Corporate Rules for multinational organisations

You have the right to request information about the safeguards we use for international transfers.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular security audits
  • Access controls and authentication mechanisms
  • Regular security training for our staff
  • Encrypted backups and disaster recovery procedures
  • Payment Card Industry Data Security Standard (PCI DSS) compliance for payment processing

While we take security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to maintain and improve our security measures.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Account Data: Retained while your account is active and for 3 years after account closure for legal and business purposes
  • Course Progress: Retained for the duration of your account lifetime
  • Transaction Records: Retained for 7 years to comply with tax and accounting requirements
  • Marketing Data: Retained until you withdraw consent or we no longer have a legitimate interest
  • Technical Logs: Typically retained for 12-24 months

When we no longer need your data, we securely delete or anonymise it.

9. Your Rights

Under UK data protection law, you have the following rights:

9.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

9.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary or you withdraw consent.

9.4 Right to Restrict Processing

You can request that we limit how we use your data in certain situations, such as while we verify data accuracy.

9.5 Right to Data Portability

You can request a copy of your data in a structured, commonly used format to transfer to another service provider.

9.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes at any time.

9.7 Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time.

9.8 Exercising Your Rights

To exercise any of these rights, please contact us at info@vorxmlix.world or write to us at our postal address. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and functionality
  • Provide personalised content and recommendations
  • Deliver relevant advertising

For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you are under 16, please ask your parent or guardian to create an account on your behalf.

If we discover that we have inadvertently collected personal data from a child under 16 without proper consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under 16, please contact us immediately.

12. Marketing Communications

We may send you marketing communications about our courses, features, and special offers if:

  • You have given us consent to receive marketing messages, or
  • You are an existing customer and we are marketing similar products/services (soft opt-in)

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Adjusting your account preferences
  • Contacting us directly at info@vorxmlix.world

Even if you opt out of marketing, we will still send you essential service-related communications about your account and courses.

13. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We recommend reading the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you by email or through a prominent notice on our website
  • In some cases, seek your renewed consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact and Complaints

15.1 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Vorxmlix
8 Willow Close
Manchester, M3 4HA
United Kingdom
Email: info@vorxmlix.world
Phone: +44 161 728 4476

15.2 Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
United Kingdom
Helpline: 0303 123 1113

16. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein, where such consent is required by law.

Your privacy is paramount to us. We are committed to transparency and to protecting your personal data at every step of your learning journey with Vorxmlix.

© 2025 Vorxmlix. All rights reserved.

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